Video Conferencing
Maintenance and Support
Telstra Conference ASSIST offers a range of support options for your video conference hardware including Service Desk, Remote Diagnostics and Conference ASSIST On-Site.
Choose from a range of Service Level Guarantees for optimal support for your video conference installations and users tailored to your budget. Service Desk Immediate real-time assistance and guidance for video conference users. Telephone support for your users offers real-time access to video conference specialists for help and guidance.
Remote Diagnostics
Remote help with video conference equipment issues, in-depth incident diagnosis and problem resolution. Call Telstra Conference ASSIST on 1800 011 080 option 2, to access video conference technical specialists for real-time diagnosis and solution of hardware and software incidents.
Conference ASSIST On-Site
On-site technical support across Australia for regular maintenance, changes, additions, repair and replacement of video conference equipment and parts. Telstra's team of video conference specialists and extended technical workforce offers unparalleled service capability for on-site support.
Call Conference ASSIST on 1800 011 080 option 2
International + 61 3 9693 4710
OR e-mail conferenceassist@team.telstra.com
